Unicoverinsurance.com Privacy Policy   

Introduction
This Privacy Policy outlines Unicover Insurance Servoices (" we ", " our " or " the Company ") practices with respect to information collected from users who access our website at www.unicoverinsurance.com (" Site ") or otherwise share personal information with us (collectively: " Users "). 
Your Privacy

This Privacy Notice is issued by Unicover Insurance Services, for any questions or concerns relating to this Privacy Notice or our data protection practices, or to make a subject access request, please contact us at:

UNICOVER INSURANCE
13 CHATSWORTH ROAD
WORTHING, SUSSEX
BN11 1LY.
Information we collect and from whom.

Unicover Insurance Services will collect personal information from you when you contact us requesting a quotation, advice, cover or completion of a loan for one or more of the products or services that we provide.

The personal data we collect depends on whether you just visit our website or use our services. If you visit our website, you do not need to provide us with any personal data.

If you use any of our services, personal data is required to fulfil the requirements of a contractual or service relationship, which may exist between you and our organisation.

If you provide us with personal data about other people, for example; family members you wish to add to a policy or contract, we expect you to ensure that they know you are doing so and they are content with their information being provided to us.

At a minimum if you use a simple contact form on our website, you will be providing us with your name, address, telephone number and email address.

We may record or monitor calls for training purposes, to improve the quality of our service and to prevent and detect fraud. We may also use CCTV recording equipment in and around our premises. 
How can you access your personal data.

You have the right to request access to any of your personal data we may hold. If any of that information is incorrect, you can request that we change it. If we are not using your information correctly, you can request that we stop using it or that we delete it completely.If you would like to make a request to see what personal data of yours we hold, you may make a request to our Data Protection Officer using the details above. Where we have asked for your consent to use your personal data, you have the right to withdraw that consent at any time. If you withdraw your consent, we will stop using your personal data where legally possible. Any processing undertaken before your withdrawal remains valid and lawful.
Our Supervisory Authority.
You have the right to lodge a complaint with the Information Commissioner's Office (ICO), contact details below:
Information Commissioner's Office.
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF.
Tel: 0303 123 1113
Web: https://ico.org.uk
 Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

A "cookie" is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

The Site uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

c. 'third-party cookies' which are set by other online services who run content on the page you are viewing, for example by third-party analytics companies who monitor and analyse our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, which pages they visit, when they do so, etc. We use the information we obtain from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.
How to contact us

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at enq@unicover.org.uk.

Last Modified 12/07/2023
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